We collect information only by lawful and fair means and never in an intrusive way. Wherever possible, we collect your personal information directly from you in the ordinary course of our business. Sometimes we may obtain information about you from other sources, for example, from the Canada Revenue Agency. 

We will ask you to specifically consent if we collect, use or disclose your personal information, in writing or we may accept oral consent. We do not disclose your personal information to third parties.

We take all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. You may ask for access to any personal information we hold about you. Summary information is available on request. More detailed requests, which require archive or other retrieval costs, may be subject to reasonable charges.